Questionnaire: What Chinese consumers look for in a grocery store?

Q1:1. How often do you go grocery shopping? Select one of the following answers.

Everyday
Every other day
A few times per week
Once a week
Other : (please specify: free text)

Q2:2. How much time do you usually spend in a supermarket?

Less than 15 minutes
More or less than 30 minutes
30 minutes - 1 hour
Over 1 hour

Q3:3. What shopping method do you prefer when shopping for grocery?

Go to the supermarket physically
Online grocery store (purchase online)
Mix of both

Q4:4. How do you carry your items when shopping in the grocery store / supermarket?

By hand
With a basket
With a caddie

Q5:5. How do you usually go to the supermarket?

Public transport (bus, tramway…etc.)
By foot / walking
By bike
By car

Q6:6. Do you prefer to shop at local Chinese supermarkets or foreign supermarket brands in China?

a. Prefer Chinese supermarket brands
b. Prefer Foreign supermarket brands
c. No preference in particular

Q7:7. If you chose option a, what is the reason? (Q6 Follow-up)

填空1

Q8:8. If you chose Option b, what is the reason? (Q6 Follow-up)

填空1

Q9:9. How often do you buy foreign premium goods (imported goods from Europe, like wine, cheese, etc.)?

Everyday
Every other day
A few times per week
Once a week
one time a month
1x/month
Less than 1x/month
Never

Q10:10. What factors limit your purchases of foreign premium products? Rank from most important (= 1) to least important.

Quality of products
Higher prices
Not familiar with the products
Retail brand’s CSR engagement
Delivery times
Complicated access to products

Q11:11. According to you, what are the most important attributes that a supermarket/grocery store should have? Rank from most important (= 1) to least important.

Large selection / variety of products
Low price
Convenient location / proximity to home
Cleanliness in store
A place to eat inside of the store
Product quality
Friendliness / availability of staff
Healthy food option availability
Sample testing / product demonstration by staff
Large in-store space / wide aisles 
Parking facilities 
Online-shopping possibility

Q12:12. Rank your preference of foreign retail supermarket brands operating in China, from most preferred to least preferred.

Tesco
Carrefour
Metro
Walmart
Auchan
Costco
Sam’s Club

Q13:13. On a scale from 1 to 5, how important is brand image when it comes to your choice of retail store? (1 = Not Important; 5 = Very Important)

1
2
3
4
5

Q14:14. On a scale from 1 to 5, are you more prone to buy a product advertised by a local popular influencer / celebrity? (1 = Not at all; 5 = Yes absolutely)

1
2
3
4
5

Q15:15. On a scale from 1 to 5, do you think having a membership card of a retail store brand would make you go to that retail store more frequently? (1 = Not at all; 5 = Yes absolutely)

1
2
3
4
5

Q16:16. On a scale from 1 to 5, do you think having a membership card of a retail store makes this brand an exclusive place? (1 = Not at all; 5 = Yes absolutely)

1
2
3
4
5

Q17:17. On a scale of 1 to 5, would you be willing to purchase a membership card if it allows you to access benefits (1 = Not at all; 5 = Yes absolutely)

1
2
3
4
5

Q18:18. On a scale of 1 to 5, do you think that having facilities like a restaurant in the store would enhance your shopping experience? (1 = Not at all; 5 = Yes absolutely)

1
2
3
4
5

Q19:19. What are the factors you think will help increase the brand reputation of a retail store brand? (rank from most important = 1 to least important)

Quality of products
Low prices
A sense of belonging (membership card)
Retail brand’s CSR engagement
Having strong local brand ambassadors
The shopping experience
Having more healthy options in product selection

Q20:20. What value pack items (in bulks) do you see yourself purchasing? (rank from the most to the least)

toilet paper
grocery
cleaning supplies
health
clothing

Q21:21. Where do you live?

In city-center
In the suburbs
In rural areas

Q22:22. Select your gender:

Female
Male
Non binary

Q23:23. Select your age range:

12-17
18-24
25-34
35-44
45-54
55-64
+65

Q24:24. Select your marital status:

Single
In a relationship
Married
Divorced

Q25:25. Select your current profession situation:

Full-time Student
Student and working part-time
Working full-time
Unemployed
Retired

Q26:26. Select your educational background

Elementary, Junior or High School
Undergraduate
Postgraduate

Q27:27. Select your current profession situation:

Full-time Student
Student and working part-time
Working full-time
Unemployed
Retired

Q28:28. Select your annual income

Under 25,000 yuan (3,750$)
25,001 – 40,000 yuan (3,750$ - 6,000$)
40,001 – 100,000 yuan (6,000$ - 15,000$)
100,001 – 200,000 yuan (15,000$ - 30,000$)
>200,000 yuan (>30,000$)
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Questionnaire: What Chinese consumers look for in a grocery store?
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