Reasons why customers do not submit orders after successful BVN verification - 问卷调查调研模板

Reasons why customers do not submit orders after successful BVN verification

Please help us to understand the reasons why customers do not submit orders after successful verification of BVN

Q1:After a successful BVN verification, at which step do you think customers abandon the most?(Support multiple selection)

Upload photo page

Work information page

Family information page

Q2:What are the reasons for the client to abandon the application on the upload photo page?(Support multiple selection)[图片1][图片2]

Customers don't want to take selfies

Customers don't want to take photos with SA

Customers need to upload a photo of the ID card, but customer do not have an ID card or do not bring the ID card

Other

Q3:What are the reasons for the client to abandon the application on the work information page(Support multiple selection)?[图片1][图片2]

Customers do not want to provide work information

Other

Q4:What are the reasons for the client to abandon the application on the family information page?(Support multiple selection)[图片]

Customers do not want to provide personal information such as address, residence, education, marital status, etc.

Customers don't want to provide 4 contacts because they feel it's too much

Other

Q5:Enter your SA ID

填空1