Customer Service Survey

Q1:How satisfied are you with our customer service?

Q2:How would you rate the quality of our packaging?

Q3:How important is personalized service to you?

Q4:How satisfied are you with the response time of our customer service?

Q5:How satisfied are you with the overall customer service experience?

Q6:How often do you interact with our customer service team?

Q7:How likely are you to recommend our customer service to others?

Q8:How satisfied are you with the timeliness of our deliveries?

Q9:How satisfied are you with the accuracy of our order fulfillment?

Q10:How satisfied are you with the friendliness of our customer service team?

Q11:Which of the following factors are important to you when evaluating customer service? (Select all that apply)

Q12:Which of the following areas do you think our customer service team can improve on? (Select all that apply)

Q13:Which of the following communication channels do you prefer for contacting our customer service team? (Select all that apply)

Q14:Which of the following factors influence your decision to continue using our services? (Select all that apply)

Q15:On a scale of 1-10, how satisfied are you with the overall customer service experience?