Customer Service Personalization and Response Speed Survey

Q1:How satisfied are you with the packaging quality of our products?

Q2:How would you rate the responsiveness of our customer service team?

Q3:Do you feel that our customer service team understands your needs and provides personalized assistance?

Q4:How satisfied are you with the speed of our response to your inquiries or complaints?

Q5:Do you think our customer service team is easily accessible?

Q6:How likely are you to recommend our company to others based on the quality of our customer service?

Q7:How satisfied are you with the overall level of customer service you have received from our company?

Q8:Do you think our company values your feedback and takes it into consideration?

Q9:How satisfied are you with the timeliness of our deliveries?

Q10:Do you think our company provides accurate and up-to-date information about our products and services?

Q11:Which of the following factors do you consider important when evaluating customer service? (Select all that apply)

Q12:Which of the following methods do you prefer for contacting our customer service team? (Select all that apply)

Q13:Which of the following improvements would you like to see in our customer service? (Select all that apply)

Q14:Which of the following factors would make you more likely to recommend our company to others? (Select all that apply)

Q15:How would you rate the packaging quality of our products?