Thank you for participating in this survey. We would like to understand the factors that influence online shopping decision-making. Please answer the following questions.
Q1:Which factor do you think has the most impact on online shopping decision-making?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q2:Which factor do you think has the least impact on online shopping decision-making?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q3:Which factor do you think is the most influential in shaping online shopping behavior?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q4:Which factor do you think is the least influential in shaping online shopping behavior?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q5:Which factor do you think has the biggest impact on brand loyalty in online shopping?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q6:Which factor do you think has the smallest impact on brand loyalty in online shopping?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q7:Which factor do you think has the greatest influence on online shopping motivation?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q8:Which factor do you think has the least influence on online shopping motivation?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q9:Which factor do you think has the biggest impact on consumer trust in online shopping platforms?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q10:Which factor do you think has the smallest impact on consumer trust in online shopping platforms?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q11:Which factors do you consider when making an online shopping decision?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
Q12:Which factors do you think have the biggest influence on online shopping behavior?
Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences