Factors influencing online shopping decision-making

Thank you for participating in this survey. We would like to understand the factors that influence online shopping decision-making. Please answer the following questions.

Q1:Which factor do you think has the most impact on online shopping decision-making?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q2:Which factor do you think has the least impact on online shopping decision-making?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q3:Which factor do you think is the most influential in shaping online shopping behavior?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q4:Which factor do you think is the least influential in shaping online shopping behavior?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q5:Which factor do you think has the biggest impact on brand loyalty in online shopping?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q6:Which factor do you think has the smallest impact on brand loyalty in online shopping?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q7:Which factor do you think has the greatest influence on online shopping motivation?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q8:Which factor do you think has the least influence on online shopping motivation?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q9:Which factor do you think has the biggest impact on consumer trust in online shopping platforms?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q10:Which factor do you think has the smallest impact on consumer trust in online shopping platforms?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q11:Which factors do you consider when making an online shopping decision?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences

Q12:Which factors do you think have the biggest influence on online shopping behavior?

Website interface design
Brand reputation
Product reviews
Delivery speed
Return policy
Online promotions
Product variety
Price competitiveness
Shopping convenience
Social proof
Mobile compatibility
Customer service quality
Payment security
Shipping costs
Privacy protection
Green initiatives
Personal preferences
问卷网
Factors influencing online shopping decision-making
介绍
本模板旨在收集影响在线购物决策因素的数据。帮助您了解消费者偏好、分析行为影响、评估忠诚度因素,适合电商从业者和市场调研人员洞察网购市场。
标签
品牌忠诚
影响因素
购物行为
网购决策
网购动机
关于
官方
来源
2个月前
更新
971
频次
12
题目数
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