模拟营运评估表 - 大堂酒廊 SIMULATION CRITIQUE FORM - Lobby Lounge

1 - 差 Poor; 2 - 一般 Fair;3 - 好 Good;4 - 非常好 Very Good; 5 - 极好 Excellent

日期(Date):
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就餐时间 (Meal Period)
    ____________
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员工是否热情、礼貌地问候您?Were you greeted pleasantly and courteously by the staff?
是 Y
否 N
备注 Comments
    ____________
员工是否询问了您对座位的偏好?(吸烟或不吸烟)Were you asked for your seating preference?
是 Y
否 N
备注 Comments
    ____________
菜单是否在2分钟之内服务给客人?Was the menu presented within 2 minutes?
是 Y
否 N
备注 Comments
    ____________
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员工的仪容仪表 Grooming & Appearance of staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
员工的问候 Greetings from staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
员工的热情和友好 Warmth & friendliness of staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
员工的热情和友好 Warmth & friendliness of staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
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其它意见或建议 Other comments/ suggestions:
    ____________

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