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员工是否热情、礼貌地问候您?Were you greeted pleasantly and courteously by the staff?
员工是否询问了您对座位的偏好?(吸烟或不吸烟)Were you asked for your seating preference?
菜单是否在2分钟之内服务给客人?Was the menu presented within 2 minutes?
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员工的仪容仪表 Grooming & Appearance of staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
员工的问候 Greetings from staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
员工的热情和友好 Warmth & friendliness of staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
员工的热情和友好 Warmth & friendliness of staff
差 Poor
一般 Fair
好 Good
非常好 Very Good
极好 Excellent
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其它意见或建议 Other comments/ suggestions: