南航广州中转协议酒店服务满意度调查

尊敬的顾客:       您好!为进一步提高南航中转免费酒店住宿服务水平,了解顾客服务需求,提升酒店服务品质,恳请您在百忙之中帮忙填写这份问卷,您的真实想法就是对我们莫大的帮助,您提供的信息对于我们改进服务具有相当重要的意义。  说明:请您根据中转酒店住宿的实际感受选择1-5分,5分最高,1分最低。
Dear passengers,
To assist in improvingthe hotel service for transit passengers of China Southern in Guangzhou, bytaking a few minutes to complete this short survey, you will help us to bettersatisfy our customers’ need. Your information will be greatly valued.    
Please give a score 1-5 closest to yourfeelings,5 is the best. 
您对中转柜台办理住宿手续的效率的评价?
What do you think of the working efficiency in transit counter ?
选项1 ★ ★ ★ ★ ★
您对酒店车辆等待、接送时间、车况的评价?
What do you think of the hotel shuttle including the time for waiting, the shuttle itself?
选项1 ★ ★ ★ ★ ★
您对酒店前台办理入住手续的效率评价?
What do you think of the check-in procedure in hotel?
选项1 ★ ★ ★ ★ ★
您对酒店硬件设备的评价?
What do you think of the facilities of the hotel?
选项1 ★ ★ ★ ★ ★
您对酒店车况、车容车貌的评价?
What do you think of the hotel service?
选项1 ★ ★ ★ ★ ★
选项2 ★ ★ ★ ★ ★
您对酒店服务的评价?
What do you think of the hotel service?
选项1 ★ ★ ★ ★ ★
您对酒店餐食的评价?
What do you think of the hotel meals?
选项1 ★ ★ ★ ★ ★
您对中转免费住宿流程的整体评价?
How do you evaluate the process of the free accommodation?
选项1 ★ ★ ★ ★ ★
您会推荐您的朋友体验南航中转免费住宿服务?
Would you recommend your friends to experience our transit service?
推荐 Yes
不推荐No
欢迎您提供其他建议:
Your comments and suggestions :
    ____________
多项填空题
您的姓名Your name    ____________
您的到达航班:Your arrival flight:    ____________
您的转机航班:Your connecting flight:    ____________
您的联系方式:Your contact info:    ____________

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