Questionnaire for employees丽思卡尔顿酒店员工调查问卷

感谢您能抽出几分钟时间来参加本次答题,现在我们就马上开始吧!

1. How long have you worked in this hotel?

您在该酒店工作了多长时间?

A.Less than one year 少于1年
B.One to three year 1~3年
C.More than three years 3年以上

Please rank them in order, from the most effective to the least effective.

请按重要性由大到小依次对下列选项排序:

A. Lecture 座谈会
B. Computer training计算机技能培训
C. Role-play 角色扮演
D. Job rotation 岗位轮换
E. Basic skills(related to your department) 基础技能培训(与岗位相关)
F. English training 英语技能培训
G. Others 其他

Do you think training could benefit your work performance? Please give a score to it.

您认为培训是否有助于提高您的工作表现?请为其打分。

选项1 ★ ★ ★ ★ ★

Which factor do you think is most important for you to stay in this hotel? Please rank them in order, from the most important to the least important.

您认为该酒店最吸引您的因素是什么?请按重要性由大到小依次对下列选项排序:

A. Payment 薪资
B. Promotion 晋升机会
C. Harmonious atmosphere 融洽的氛围
D. Corporate culture 企业文化
E. Benefits 福利津贴
F.Others 其他

How do you feel about the facilities in your work place?

您对在工作场所中所使用到的设施是否满意?

A. Excellent 非常满意
B. Good 满意
C. Neutral 一般
D. Unsatisfied 不满意

What kinds of benefits do you prefer in the future.

您期望在今后的工作中得到哪些福利?

    ____________

Please evaluate your colleges.

接下来请为您的同事打个分吧。

选项1 ★ ★ ★ ★ ★

Please evaluate your manager.

请为您的经理点个赞吧。

选项1 ★ ★ ★ ★ ★

What is the most difficult problem that you face working in this hotel?

您认为在该酒店工作面临的最大困难是什么?

    ____________

What problems have you encountered in your process of serving the guests?

您在为顾客提供服务的过程中遇到过哪些困难?

    ____________

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