| Poor 不满意 (1) | Standard 满意 (2) | Graceful 非常满意 (3) | |
| 1.1Formula Nutrient receiving 配方营养的接收 | |||
| 1.2 Raw material usage receiving 原料用量的接收 | |||
| 2.1 Ease of contact 易于联系 | |||
| 2.2 Polite, Warm and Friendyl 态度礼貌, 友善 | |||
| 2.3 Communicate effectively and get to the point across. 沟通是有效和并达到目标 | |||
| 3. Help Cooperation 帮助与配合 | |||
| 4. The giving advice 提供各种建议 | |||
| 5. The overall service 整体服务 |
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