Talk to, not about, others 当面沟通，而非背后议论
No “Meetings after the meeting” 杜绝“会后小会”
Clear definition of success 明确的“成功”定义
Understand authority 明晰权责
Clear decision making process 清晰的决策流程
No “Rescue, Fix, Save” 拒绝“包办、补救、兜底”
Holds self and others accountable 对己对人，落实问责
Conflict competent 具备建设性处理冲突的能力
What is said gets done 言出必行，说到做到