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恒瑞SHR3680-II-203 —CUSTOMER FEEDBACK SURVEY

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Data Entry/ Query Resolving Accuracy

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Source Management

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Soft Skill Response to client enquiries in a timely manner

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Proactive ability Ability to solve problems to cope with unexpected situations in a timely manner

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Proactive ability Identify risks and come up with solutions

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

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