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Estee Lauder Customer Satisfaction Survey
Have you ever bought a formal suit because you experienced the complimentary sample?
How satisfied are you with each of the following items?
| Dissatisfied | Satisfied | No Experience | |
| Product efficacy | |||
| Price | |||
| Package design | |||
| System and functionaldesign | |||
| Alcohol use | |||
| Smell experience | |||
| After-sales service | |||
| Texture experience | |||
| Location of physical stores | |||
| Buying experience |
Do you think the skin care products you have try of Estee Lauder can make you feel better?
If possible, what changes do I want Estee Lauder to make in skin care products?
What will impact your buying decision?
