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CUSTOMER FEEDBACK SURVEY

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Data Entry/ Query Resolving Timeliness

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

IVRS/IWRS Completeness

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Related Forms Completion

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Study Supplies

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Proactive ability Identify risks and come up with solutions

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

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