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RAFFLES SPA EXPERIENCE FEEDBACK 水疗体验反馈表
亲～，请留下您宝贵的想法，非常感谢您的参与！
Fill in your information 您的个人信息
分割线
Welcoming 欢迎
| 等级评分 | |
| Member of spa team offered you a cup of tea and explain the benefits为客人倒茶并告知茶的益处 | ★ ★ ★ ★ ★ |
| Member of spa team ask you to fill in customer profile form before treament stars在护理开始前让客人填写皮肤分析表 | ★ ★ ★ ★ ★ |
| Member of spa team reconfiremed the treatment 为客人推荐护理 | ★ ★ ★ ★ ★ |
| Therapist introduced herself in a warm ,professional and frendly manner理疗师用热情，专业友好的态度介绍自己 | ★ ★ ★ ★ ★ |
| Therapist escort you to the treatment room理疗师陪伴客人到理疗房 | ★ ★ ★ ★ ★ |
Explanation on how to get ready 告知客人如何做好准备
| 等级评分 | |
| Therapist explain where to leave your belongings :Showed closet jewels box 理疗师告知客人哪里放好自己的所有物：橱柜和首饰盒 | ★ ★ ★ ★ ★ |
| Amenities:Explain about the amenitis in details (disposable underwear ,show cap bath robe) 设施：告知客人便利袋里面有什么东西（一次性底裤，浴帽和浴袍） | ★ ★ ★ ★ ★ |
| show the shower room how to use warm water and cool wanter.告知客人怎么使用淋浴的热水和凉水 | ★ ★ ★ ★ ★ |
| Changing time:Allowed enouge time for you to get changed,and explain that you should slightly open the door when ready 更衣时间：给客人足够的时间更衣，告诉客人如果准备好就轻轻的打开门 | ★ ★ ★ ★ ★ |
| Actually started treatment within 5mins of the appointed time 在预定时间的5分钟内开始护理 | ★ ★ ★ ★ ★ |
Thank you for taking your time to give us your valuable feedback and suggestions感谢您花费时间给我们反馈及建议。
