1） 您对我公司操作人员的反馈速度，是否满意？ 1） Are you satisfied with the speed of feedback from our travel consultant for your requirement？
非常满意 Very satisfied
满意 Satisfied
一般 Neutral
不满意 Dissatisfied
非常不满意 Very dissatisfied
2） 您对我公司操作人员的服务专业程度，是否满意？ 2） Are you satisfied with the professional service level from our travel consultant for your requirement？
非常满意 Very satisfied
满意 Satisfied
一般 Neutral
不满意 Dissatisfied
非常不满意 Very dissatisfied
3） 您对我公司的服务项目报价，是否满意？ 3） Are you satisfied with the pricing quotation from our travel consultant for your requirement？
非常满意 Very satisfied
满意 Satisfied
一般 Neutral
不满意 Dissatisfied
非常不满意 Very dissatisfied
4）您对我公司采取的一对一的服务模式（所有服务项目可以通过联系一个差旅顾问得以完成而不需要您机票、签证、酒店各联系一个差旅顾问）这样的服务模式，您是否满意? 4）Are you satisfied with our one-stop service mode that all services can be done by one travel consultant and you don’t need contact with different professionals for air tickets, visa and hotels separately?
非常满意 Very satisfied
满意 Satisfied
一般 Neutral
不满意 Dissatisfied
非常不满意 Very dissatisfied
5）您对我公司现有的服务项目：机票预定（包括春秋机票等民营航空机票）、团队机票预定、火车票预订、酒店预订、签证服务、机+酒包价旅游是否满意？是否能满足您全方位的差旅需求? 5）Are you satisfied with our service coverage with air tickets which including low cost carrier, group tickets booking, train tickets, hotels, visa and packages? Can they meet your travel requirements in all aspects?
非常满意 Very satisfied
满意 Satisfied
一般 Neutral
不满意 Dissatisfied
非常不满意 Very dissatisfied
6） 您最希望我们改进服务过程中的哪个环节？希望您能给我们提出宝贵的意见和建议 6） Which aspects do you think we need to improve? Hope you can raise your valuable comments and suggestions.
7）您希望我们还可以增加哪些服务项目，以便更好地为贵公司提供全方位的差旅服务？7）What service projects do you want us to add in order to provide a better comprehensive range of service for your company？