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LQA-FB-Light Meals
感谢您能抽出几分钟时间来参加本次答题，现在我们就马上开始吧！
Your full name 您的中文姓名（全名）或者英文姓名（全名）
The guest should be greeted or acknowledged within ( ) minute(s) upon entering the restaurant/lounge.在客人抵达后( )分钟内需向客人问好或向客人致敬.
The correct served within ( ) minutes of order, unless the employee informed the agent of an expected delay (i.e. due to long preparation times.在（ ）分钟内为客人提供准确完整的菜品，除非已告知会出现延时（如，需较长的准备时间）
If guest do not request service, employee do not need to take any action. 客人在无提出要求服务时，员工不需要采取任何行动
The employee actively listen and maintain eye contact, giving the guest their undivided attention (i.e. the guest should not have to repeat themselves)员工需认真倾听并保持眼神交流，给予客人持续关注（如客人无需重复其需求
