A Service Satisfaction Survey to Foreign Tourists

Dear friends: Thank you for your time and effort contributing to the following questionnaire, which is designed to examine the intercultural communicative competence of Chengdu international tour guide. Your responses and thoughts will be used as references for international tour guide training and tourism development. This questionnaire is anonymous and it won’t reveal any of your personal information. We sincerely appreciate your support for upgrading the quality of international tourism services in Chengdu.

:I. Personal Information

Q1:Gender:

Male
Female

Q2:Nationality:

选项1

:II. International Tour Guide’s Intercultural Communicative Competence

Q3:矩阵单选题

Strongly disagree
Disagree
Not sure
Agree
Strongly agree

Q4:12. Which aspect of intercultural communication competence should Chengdu international tour guide improve?

选项1
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A Service Satisfaction Survey to Foreign Tourists
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