Dear madam/Sir: Hello! I am a student of Dongbei university of finance and economics. Now we are conducting a survey about how to run a environmental based business, really want to listen to your opinion. I hope you can spare a little time, answer a few questions. All the problems there is no right or wrong, only represent your personal point of view, but the research is very important to us. At the same time, this study we use anonymous data collection, and collection of data used for research purposes only. Please don't have any concerns, feel free to answer. Your support will be crucial to the success of this study, thank you very much for your cooperation and support!
Q1:1. Please evaluate promotional tools（From 1 to 5, not important tovery important）
Discount
Premiums
Special District
Wholesale price
Lottery
Q2:2. What should be noticed in transportation?（From 1 to 5, not important tovery important）
Transport packaging,
Express company to choose,
Transportation time
Q3:3. The pre-sale services should be included:（From 1 to 5, not important tovery important）
The selling point of products
The usage of the product
The product maintenance method
Recommend flagship product
Sales environmental clean
Service personnel appearance
Q4:4. After-sales service include:
Equipment installation
Equipment debugging
Equipment maintenance
Equipment warranty
Equipment delivery
Q5:5. What kind of after-sales service survey do you hope to adopt?
Telephone
Questionnaire
Investigation personally
Unnecessary
Q6:6. In the improvement of products, what will you pay more attention to those parts?
cost
performance
Q7:7. Ways to improve customer satisfaction
Improve the product quality
Reduce the product price
Strengthen staff training for high quality of service
Improve customer relationship
Q8:8. Whether to adopt AD
Yes
No
Q9:9. The way to advertise products
Internet
TV ads
Leaflets
Publicist
Advertising board
