ChaseFuture 2015 Service Design Survey - 问卷调查调研模板

ChaseFuture 2015 Service Design Survey

Hi!为了能够更好的帮助每位同学实现名校梦想，ChaseFuture一直都在努力地设计最有用、体验感好、性价比高的产品。新的一年我们有许多令人激动的服务上的改良设想，但在产品正式推出之前，我们非常渴望能够得到您的反馈和对ChaseFuture的建议。您的意见对我们来说十分宝贵，希望您能够花几分钟时间，填写下面这份问卷。为了感谢您的认真作答，当您提交次问卷后，我们会根据您的需要，准备了丰富的礼品：1.普天同庆奖：分享此问卷给您身边的同学，获得200元ChaseFuture代金券，任何服务可用。2.Lucky Lucky奖：我们会在所有完成问卷的同学中，以5%的概率抽取包括文书修改服务、简历修改服务、星巴克杯子、进口零食等奖品。

Q1:What level of school are you in?目前您的学历背景是？

High School 高中

Undergraduate Studies 大学

Graduate Studies 研究生

I'm a parent 学生家长

I'm someone else 其他

Q2:What year in school are you?目前您是几年级学生？

I'm not a student 我不是学生

Q3:Do you plan to earn another degree after your current one?您有计划继续深造吗？

Almost certainly 当然

Probably 有可能

Probably not 可能不会

Almost certainly not 当然不会

Q4:When you apply for your next degree, how many foreign universities do you plan to apply to?在您的申请中，您计划申请多少个国外的大学？

2-4

5-7

Q5:Of those schools, how many do you expect to pay for help with from a company like ChaseFuture?在申请这些学校时，您预计会向多少个留学机构购买服务，比如ChaseFuture？

2-4

5-7

Q6:Imagine our service for comprehensive support for one university application cost 9688 RMB, and each additional school cost 2088 RMB. At these prices, how many schools applications would you expect to buy support for?如果我们针对一所大学的全程申请套餐费用为9688元，且在此基础之上每增加一所学校需要额外收费2088元。面对这样的收费标准，您会选择购买几所学校的服务呢？

2-4

5-7

Q7:Imagine youre working with an admissions consulting service like ChaseFuture. Would you like that company to create a timeline for you to complete the parts of the application over the coming months, and then regularly call you to encourage you to complete those steps? Or would you rather work at your own pace?如果您选择了一家留学咨询服务中心，比如ChaseFuture。您希望这家机构为您设计一套贯穿全程的申请流程时间表吗？（其中清楚标明在接下来的几个月内您每个阶段需要完成的申请任务，并按时来电鼓励您去完成这些。）还是您更希望一切按照自己的节奏和计划来完成？

I'd value the push to keep me on track. 我希望有人能鞭策督促我。

I'd prefer to just do things at my own speed. 我喜欢自己做计划，按自己的节奏进行申请。

Q8:Were thinking about including a video call every month between you and one of ChaseFutures expert mentors as part of our core service. Every month, our HQ team would check in with you, learn about your current challenges, and schedule a call with a mentor with relevant experience. Do you think this is a valuable addition to our services?我们计划在VIP服务中包含一项新的内容，即在您与一位ChaseFuture的资深导师之间增加每月一次的视频电话服务。总部团队将和您进行每月一次的联系，了解您的困惑和疑问，并为您匹配一位有类似经历的导师为您答疑解惑。您觉得这项新服务对您有帮助吗？

Wow, that sounds awesome! 棒极了！

Sure, that seems all right. 是的，感觉还不错。

Not really, it's not very valuable to me. 不见得，对我来说不是特别有价值。

Definitely not, that sounds like a waste of my time. 完全不会，这简直就是浪费我的时间。

Q9:When you get help on your university applications, would you prefer one expert to help you through every part of the application process, or a team of several experts working with you on different parts of the application?在我们的服务中，您是希望有一位专家指导您申请的所有环节，还是倾向于选择一个由几个专家组成的团队，在不同的环节为您安排不同的专家进行指导？

I'd definitely prefer one dedicated expert for my whole application 我当然更希望有一个专一的导师来负责我的整个申请流程

I'd probably prefer one dedicated expert for my whole application 我可能比较倾向有一个专一的导师来负责我的整个申请流程

I'd probably prefer 3-4 experts helping with different parts of my application 我可能比较倾向能有3至4个专家来负责我申请的不同环节

I'd definitely prefer 3-4 experts helping with different parts of my application 我当然更希望能有3至4个专家来负责我申请的不同环节

Q10:When you think of applying to a foreign university, what 3 parts of the application seems like the biggest challenge to you?在申请过程当中，您觉得哪三个部分最具有挑战性？

Getting good internships and extracurricular activities 获得有价值的实习和课外活动

Finding the right schools for me 找到最适合我的学校

Writing my Application Essay 书写申请文书

Writing my Résumé/CV 书写简历

Earning and asking for Letters of Recommendation 获得推荐信

Passing the interview 通过面试

Getting a visa and transitioning to life overseas 获得签证，以及适应海外生活

Q11:If ChaseFuture offered an additional service for 1988 RMB where a mentor working in your target field helps you revise your cover letters for jobs and internships, to refine your LinkedIn profile, and to setup/review a personal landing page on the Internet, how likely would you be to buy it?如果ChaseFuture提供一项售价为1988元的新服务，邀请一位目前正就职于您梦想领域的导师来帮助您修改工作或实习的求职信，润色您领英（全球职业社交网站）上的个人简介，建立/复审您在网络上的个人登录页面，您有多大的可能性会选择购买？

Almost certainly 肯定会

Probably 可能会

Probably not 可能不会

Almost certainly not 肯定不会

Q12:Is there anything else you think we should know or consider as were refining our services for the coming year?在新一年的服务中，您认为还有哪些方面我们应该努力提高以便改善我们的服务？

选项1

Q13:Where did you find this survey?您是从哪里看到本问卷的？

微信

微博

人人

邮件

其他

Q14:If you are the lucky lucky guy, what gift do you want from ChaseFuture?若您中了Lucky Lucky奖，您希望奖品是？

文书两轮修改服务¥1688（有效期6个月）

两轮简历大翻修¥1228（有效期6个月）

与ChaseFuture导师（来自世界顶级名校的精英）的一对一视频指导30分钟（可咨询各种学业、留学申请问题）

星巴克当季马克杯or随行杯

办公室老外经常吃的进口零食

Q15:您的常用邮箱，以便中奖我们可以第一时间联系您。

Q16:您的手机号码，以便中奖了我们可以在第一时间联系您。