Honest and Dishonest Store

Q1:Now, thanks to consider a store that you have been to and that you consider as honest or dishonest. Thanks to give the name of this store:

Q2:For you, this store is

Q3:For each proposition,circle, on a scale ranging from 1 (totally disagree) to 5(totally agree),the number that best corresponds to your choices. Only one answer is possiblefor each proposition.

Q4:H1 I think this store is reliable

Q5:H2I perceive this store as trustworthy

Q6:H3 When leaving this store, I would recheck the bill

Q7:H4 When considering this store, I would rather check for alternatives

Q8:H5 In this store, they try to fool customers

Q9:H6 In this store, they do things in transparency

Q10:H7 The people in this store are liars

Q11:E1 This store is just

Q12:打分题

Q13:E2 This store is acceptable

Q14:E3 This store is fair

Q15:E4 This store is morally right

Q16:QP1 In this store, the products appear to be of good quality.

Q17:QP2 In this store, the products appear to be durable.

Q18:QP3 In this store, the products appear to be reliable.

Q19:QP4 In this store, the products appear to be dependable.

Q20:QP5 My image of the store is good.

Q21:QP6 I view the brand store name positively.

Q22:QP7 The workmanship on their products would be good.

Q23:QP8 I would be certain that their products will perform satisfactorily

Q24:AP1 The prices in this store are extremely expensive

Q25:AP2 In this store, it hurts a lot to pay

Q26:AP3 The prices in this store are very high cost

Q27:BE1 The employees in this store act as if they value you as a customer.

Q28:BE2 The employees in this store can be relied upon to give honest advice even if they won’t make a sale.

Q29:BE3 The employees in this store treat you with respect.

Q30:ATA1 We can depend on getting the truth in most of this store's advertising.

Q31:ATA2 Their advertising’s aim is to inform the consumer.

Q32:ATA3 I believe their advertising is informative.

Q33:ATA4 Their advertising campaigns are generally truthful.

Q34:ATA5 Their advertising is a reliable source of information on the quality and performance of products.

Q35:ATA6 Their advertising is truth well told.

Q36:ATA7 In general, their advertising presents a true picture of the products being advertised.

Q37:ATA8 I feel I’ve been accurately informed after viewing most of their advertisements.

Q38:TIS1 This store cannot be trusted at times.

Q39:TIS2 This store is perfectly honest and truthful.

Q40:TIS3 This store can be trusted completely.

Q41:TIS4 This store can be counted on to do what is right.

Q42:TIS5 This store is always faithful.

Q43:TIS6 This store is like someone that I have great confidence in.

Q44:TIS7 This store has high integrity.

Q45:B1 Boycotting this store would be useful

Q46:B2 Boycotting this store would be beneficial

Q47:B3 Boycotting this store would be fair

Q48:B4 Boycotting this store would be good

Q49:B5 Boycotting this store would be reasonable

Q50:B6 Boycotting this store would be desirable

Q51:WOM 1 I would say positive things about the store to other people.

Q52:WOM2 I would recommend this store to someone who seeks my advice.

Q53:WOM3 I would encourage friends and relatives to do business with this store.

Q54:WOM4 I would recommend this store to others

Q55:WOM5 I will not encourage friends to go to this store.

Q56:L1 I consider this store as my first choice when I want to buy something

Q57:L2 I will go more often to this store in the next few years.

Q58:L3 I make an effort to use this store for all of my needs

Q59:L4 I could easily switch from this store to another one.

Q60:L5 I am a committed shopper at this store.

Q61:L6 I feel a sense of loyalty to this store.

Q62:R1 I would likely buy from this same store again

Q63:R2 I would definitely buy from this same store again

Q64:R3 I am inclined to buy from this same store again

Q65:A1 When I think of this store, I feel enraged

Q66:A2 When I think of this store, I feel angry

Q67:A3 When I think of this store, I feel mad

Q68:D1 I feel dissatisfied with this store

Q69:D2 I feel displeased with this store

Q70:D3 I feel discontented with this store

Q71:CB1 I should complain to the store manager about the service quality

Q72:CB2 I should ask to the store manager to take care of the store’s problems

Q73:CB3 I should complain to the to the store manager about the way I was treated

Q74:CB4 I should discuss the problems with the to the store manager

Q75:Q16. Gender:

Q76:Family situation:

Q77:Age:

Q78:Education level

Q79:Occupation:

Q80:Thanks a lot for yourcooperation