Questionnaire to shopping complex in Kuala Lumpur, Malaysia

Q1:Location of shopping complex you have been

Q2:What’s your gender?

Q3:what's your age

Q4:what's your education level?

Q5:What's your monthly income?

Q6:How many times per week do you visit shopping complex?

Q7:How much money do you spend on shopping a month on average?

Q8:You have a wonderful experience in shopping complex every time

Q9:You will be influenced by other customers’ experience in shoppingcomplex

Q10:You will be affected by the experience of your friends in shoppingcomplex.

Q11:Nice retail environment of shopping complex will influence yourexperience.

Q12:Which parts of retail environment satisfy you mostly in shoppingcomplex?

Q13:Self-inquiry machine will save your time and energy in shopping complex.

Q14:You are satisfied with the help of self-inquiry machine in shoppingcomplex

Q15:It is easy for you to learn how to use self-inquiry machine

Q16:Global brand is appealing to your sense.

Q17:You are satisfied with service provided by global brand.

Q18:Global brand will meet your expectation.

Q19:Price promotion makes you buy products that you desire in shoppingcomplex.

Q20:High discount make you buy products that you do not need.

Q21:You are satisfied with the size of assortment for products in shoppingcomplex

Q22:You are satisfied with the variety of assortment for products inshopping complex