XJTLU学生对于SONY公司CSR的调查

This paper is used only for academic research, thank you for your participation

Q1:Q1. What is your gender?

A. Male

B. Female

Q2:Q2. What is your age

A. Under 18

B. 18-25

C. Over 25

Q3:Q3. Do you know about CSR?

A. No

B. A little

C. Yes, I know it

Q4:4. If you know it, can you tell me which part of CSR do you pay more attention to?(multi-select)

A. Customers

B. Empolyees

C. Environment

S. Stakeholders

E. Others

Q5:Q5. Have youever bought any products of SONY?

A. Digital camera

B. Laptop

C. Phone

D. PlayStation1/2/3/4

E. Others

Q6:6. How longis the life of their use?

A. Less than a year

B. About a year

C. Oneor two years

D. Others

Q7:Q7. How longis the warranty period of the product you bought?

A. Half a year

B. About a year

C. More than a year

Q8:Q8. When theyfail, what way will you choose to repair them?

A. Call the SONY company

B. Find a SONY professional maintenance station

C. Find a maintenance station whatever brand

D. Buy a newone

Q9:Q9. How doyou evaluate the price of SONY's products maintenance services?

A. A bit high

B. Moderate

C. Cheap

D. It dose not matter

Q10:Q10. Do youknow any professional services that SONY provided to customers,please give some examples.

选项1

Q11:Q11. How doyou evaluate SONY? (Please answer question in the perspective of consumers)

选项1

Q12:Q12. Do youwant to SONY can provide you with what kind of service?

选项1

Q13:Q13. Are you satisfied with theSONY now provides services? (please give a guide from 1 to 10) And what do you think of SONY's services in thecustomer areas that can improve?

选项1

XJTLU学生对于SONY公司CSR的调查

关于

1年前

更新

频次

题目数

有问题？问问AI帮你修改改主题：如咖啡问卷改为奶茶问卷