Survey on Better Ride through Rural Green and Grey——The Possible Optimization for East Railway Line 香港东铁线优化可能性问卷调查
You are invited to participate in a research study conducted by master students from the department of geography and urban planning and design: Miss Yang Xiaoyu, Miss Jiang Ruijie, Miss Zhou Zhuofan and Mr Kong Xianghai of the University of Hong Kong. The purpose of the study is to find out the possible optimization for east railway line. You will be invited to fill out the survey to give your opinion on choosing the east railway line. The survey would only take you about 7 minutes to complete, and you can choose to terminate the survey at any time without negative consequences. I would like to stress that all information collected will remain strictly confidential. Individual details will not be disclosed or identifiable from this survey. If you have any questions about the research, please feel free to contact Miss Yang Xiaoyu (telephone number (852)60472689/email address u3558784@connect.hku.hk). If you have questions about your rights as a research participant, please contact the Human Research Ethics Committee, HKU (2241-5267). 我們是一群現正修讀香港大學地理系以及城市规划与设计系的硕士生杨晓雨，蒋睿婕，周倬帆与孔祥海。我們邀請您參與一項有關香港东铁线优化可能性的網上問卷調查。在是次研究中，我們會研究香港居民使用口岸以及东铁线相关的交通行為，并在此基础上加以探討，藉此檢視东铁线及常用港深口岸日常運輸方式的成效，以提出进一步的建議及意见。 本問卷將以不記名形式進行，我們誠意邀請閣下抽出約7分鐘時間完成此網上問卷。所有是次研究所收集的資料只會用作學術用途及研究分析並會絕對保密，所收集的資料會於保存一年後銷毀。是次研究沒有任何已知的風險及並不為閣下提供個人利益，閣下的參與純屬自願性質，即表示您可隨時終止本問卷調查而不會承受任何負面影響。如閣下對是次研究有任何疑問，請與學生代表杨晓雨聯絡(電郵：u3558784@connect.hku.hk)。 是次研究在香港大學规划系周江评教授(電郵: zhoujp@hku.hk)的監督下進行。如閣下想知道更多有關研究參與者的權益，請聯絡香港大學研究操守委員會(電話：2241-5267)。
:Section A Travel habitats and personal attitudes出行习惯与个人态度
Q1:How many kinds of methods do you know to travel between HK and Shenzhen(Multiple choices)您知道多少种在香港和深圳之间旅行的方法？（多选）
East Railway Line东铁线
High speed Train 高速列车
Intercity Bus 城际巴士
Bus 公共汽车
Taxi出租车
Ferry 轮渡
Q2:New methods ( such as High Speed Railway) will replace the importance of East RailwayLine and the two checkpoints 您同意新的港深交通（如高速铁路）将取代东铁线以及福田和罗湖两个口岸的目前的地位吗
Strongly disagree 非常不同意
Disagree 不同意
Neutral 中立
Agree 同意
Strongly Agree 非常同意
Q3:It is necessary for MTRC to create new lines to attract more people to travel from Hong Kong to Shenzhen and take Futian checkpoint or Lo Wu checkpoint as the destination地铁公司需要增设新线路吸引更多人通过福田或罗湖口岸往返港深
Strongly disagree 非常不同意
Disagree 不同意
Neutral 中立
Agree 同意
Strongly Agree 非常同意
Q4:The travel time between origins to destinations for you about different transport modes. (Please tick the appropriate boxes. The number ‘1’ stands for the fastest way and ‘5’for the slowest way”)您用不同交通方式从起点（深圳或香港某地，eg：您深圳最爱的喜茶店）到目的地（香港或深圳某地，eg：您香港的家）之间的所需的总旅行时间的比较。（请勾选相应的方框。数字1代表最快的方式，5代表最慢的方式“）
1 2 3 4 5
Q5:乘上一题
多种公共交通组合方式请列出，如地铁+巴士multiple public transport combinations, （subway + bus or etc)
其他方式（请列出）Other ways (please list)
:Section B Understanding and selection of customs ports对于海关口岸的了解与选择
Q6:How many ports do you know to travel between Shenzhen and Hong Kong (Multiple choices)以下往返深圳和香港之间的口岸您知道几个？（多选）
Lo Wu checkpoint 罗湖口岸
Huanggang checkpoint 皇岗口岸
Futian checkpoint 福田口岸
Shenzhen wan checkpoint 深圳湾
East Kowloon checkpoint 西九龙关口
Shekou checkpoint 蛇口码头
文锦渡 Man Kam To checkpoint
Q7:承上题，您最经常使用的口岸是哪一个？（多选）
Lo Wu checkpoint罗湖口岸
Huanggang checkpoint皇岗口岸
Futian checkpoint福田口岸岸
Shenzhen wan checkpoint深圳湾
East Kowloon checkpoint西九龙高铁站关口
Kowloon Railway checkpoint九龙火车站关口
Man Kam To checkpoint文锦渡口岸
Q8:what is the reason that you often choose to travel at this port? (multiple choice)E. other承上题，您经常选择此口岸出行的原因是什么？（多选）
A. The transportation method to reach this port is the best for you.Shenzhen.到达此口岸的交通方式对您来说最佳便捷
B. The port facilities are in good environment. 该口岸设施环境好
C. The port is convenient and efficient该口岸通关便捷高效
D. After passing through the port, it is convenient to connect with通过该口岸后，与深圳交通对接方便
E．Others其他
Q9:What is the reason if you choose East railway line as the traffic mode to travel between Hong Kong and Shenzhen (Multiple choices)当您选择东铁路线作为深圳香港之间的交通方式时，主要是因为（多选）
价格较低 Lower prices
旅途更舒适 More comfortable feelings
节省旅行时间 Less travel time
到达目的地更方便 More convenient to arrive at the destinations
更高的可达性 A higher accessibility
Q10:How long does it take you to go through the checkpoints on average ? 您印象中平均需要多长时间才能通过口岸？
A. No more than 10 minutes A.不超过10分钟
B. 10 minutes to 20 minutes (including 20minutes) B. 10分钟到20分钟（包括20分钟）
C. 20 minutes to 30 minutes (including 30minutes) C. 20分钟到30分钟（包括30分钟）
D. More than 30 minutes D.超过30分钟
:Section C Use information of East Rail Line 对于东铁线的使用情况
Q11:What is the percentage of you to use East railway Line during the time you exit and entry? 您出入境港深海关时，选择使用东铁线的百分比是多少？
no more than 25% 不超过25％
25%~50% (including 50%) 25％~50％（含50％）
50%~75% (including 75%) 50％~75％（含75％）
More than 75% 超过75％
Q12:How many times do you travel between HK and Mainland per month? 您每月在香港和内地之间往返多少次？
A.0~1 time A.0~1次
B.2~4次B.2~4 times
C.5~10次C.5~10 times
D.超过10次D. more than 10 times
Q13:What is the reason if you choose Futian or Lo Wu as the checkpoint to travel between Hong Kong and Shenzhen? (Multiple choices)如果您选择福田或罗湖作为往返香港深圳之间的口岸，原因是什么？（多选）
A. Easier to go to the destinations A.更容易前往目的地
B. More convenient to pass the checkpoints B.关口检查效率更高
C. Just a habit because it has been existed for many years C.只是一种习惯，因为它=两个口岸都存在多年
D. There are more choices to arrive at those checkpoints. D.有更多交通方式到达这两个口岸
E. Lower prices to arrive at E.到达口岸交通费用合计较低
F. Less travel to arrive at F.到达口岸中转较少
G. OthersG.其他
Q14:您通常从东铁线路的哪一站上车通往口岸？Which station of the East Railway line do you usually get on to the port?
选项1
Q15:您对东铁线路目前最不满意的地方是什么？What is your most dissatisfied with the East Rail line?
运营时速慢，到达口岸的时间较长Slow operation speed and long time to reach the port
发车间隔时间长Long departure interval
设施陈旧 Outdated facilities
人潮拥挤Crowded crowds
票价高昂High fare
安全隐患（如：无护栏） Safety hazards (eg no guardrail)
其他Others
Q16:您是否知道东铁设有头等舱？Do you know that East Railway line has First Class?
是Yes
否No
Q17:承上题您是否曾经乘坐过东铁头等舱？Have you ever taken the East Railway First Class?
是Yes
否No
Q18:您认为东铁头等舱是否有存在的必要？Do you think it is necessary for the East Railway First Class to exist?
有必要Yes
无必要No
无所谓NA
Q19:您认为东铁头等舱有必要存在的原因（认为无必要或无所谓请选择不适用）
为需要安静的旅客提供良好的乘车环境
满足不同乘客的需求(如需要设备辅助的残障人士)
是东铁良好服务水平的保障
其他
不适用，我认为没有必要/无所谓
Q20:您认为东铁头等舱没有存在必要的原因（认为有必要或无所谓请选择不适用）why do you think is necessary for the East Railwayto have First Class (I think it is not necessary or NA, please choose Not applicable)
入座率不高，资源浪费The occupancy rate is not high, and resources are wasted
改成普通车厢可容纳更多旅客缓解普通车厢的拥挤Change to a regular car to accommodate more passengers to ease the crowding of ordinary cars
东铁线路整段行程时间较短，没有设置头等舱的必要The entire section of the East Rail line has a short travel time and is not necessary for the first class.
其他Others
不适用，我认为有必要/无所谓Not applicable, I think it is necessary / does not matter
Q21:Are you satisfied with the interval of East Railway Line to different destination（Lo Wu Fu Tian Ports）?? 您对东铁线到达不同终点（羅湖福田口岸）的路线发车时间间隔感到满意吗？
完全满意 Fully satisfied
有点满意Somewhat satisfied
不太满意 Not very satisfied
Q22:总的来说，您对于东铁线路的满意程度是怎么样?In general, how do you find East Railway line?
A.非常不满意A. Very dissatisfied
B.不满意B. Not satisfied
C.态度中立C. Attitude neutrality
D.满意D. Satisfied
E.非常满意E. Very satisfied
Q23:Which aspects can be improved for East Railway Line in the future. (Multiple choices)您觉得未来东铁线哪些方面可以改善 （多选）
The comfort 提高东铁线内部舒适度
Departure Interval 缩短地铁发车时间间隔
Lower Prices from Sheung Shui to checkpoints 降低上水至口岸的价格
Building more lines to attract more people to travel between checkpoints and Hong Kong延长地铁线路，以吸引更多人经口岸往返香港深圳
:Section D Personal Information个人资讯
Q24:1.您的性别是Gender
女Female
男Male
Q25:您的年龄组别是Age Group
16-24
25-34
35-44
45-54
55-64
65或以上
Q26:您长住的城市 The city you live in
香港HK
深圳Shenzhen
其他Others
Q27:您住香港的哪一区（如住深圳，请填NA）Which district of Hong Kong do you live in ？(Out of HK,please fill in NA)中西区CentralWestern 东区Eastern 南区Southern 湾仔区Wanchai 黄大仙区Wong Tai Sin 离岛区Islands 葵青区Kwai Tsing 北区North 西贡区Sai Kung 沙田区 Sha Tin 大埔区 Tai Po 荃湾区 Tsuen Wan 屯门区 Tuen Mun 元朗区 Yuen Long 九龙城区 Kowloon City 观塘区 Kwun Tong 深水埗区 Sham Shui Po
选项1
Q28:您住深圳的哪一区（如住香港，请填NA）Which district of Shenzhen do you live in ？(Out of SZ,please fill in NA)罗湖Luohu 福田Futian 南山Nanshan 盐田Yantian 龙岗Longgang 宝安Baoan 光明新区Guangming new district 坪山新区Pinshan new district 大鹏新区 Dapeng new district龙华新区Longhua new district
选项1
