Gezhi restaurant service satisfaction questionnaire - 问卷调查调研模板

Gezhi restaurant service satisfaction questionnaire

Dear guests, thank you for taking a few minutes to participate in this questionnaire to understand your satisfaction with our products, which will help us improve our products and service quality. Every valuable suggestion you put forward will become the direction of our improvement. Let's start now!

Q1:Whats your gender?

Male

Female

Q2:How old are you?

0~18

18~35

35~60

over60

Q3:What is the average per capita consumption you can afford to eat out ？

Less than ￥200

￥201~￥600

￥601~￥1000

More than ￥1000

Q4:When do you usually go to the restaurant ？

morning

midday

night

late at night

Q5:Have you ever heard of robot restaurant or intelligent automatic restaurant ?

know them very well

know a little bit about them

have no idea

Q6:Before that， Have you ever experienced robot restaurant?

Yes

Q7:How many times do you spend in the restaurant ？

I'm a new guest

Not much

frequent caller

Q8:Which of the following factors attracted you to our restaurant ？

Unique service mode

the food there

being invited by others

its hygiene,contactless service

curiosity

Other advertisements

Q9:Which of the cuisines offered in the restaurant do you prefer?

Shandong cuisine

Sichuan cuisine

Cantonese cuisine

Soviet cuisine

Fujian Cuisine

Zhejiang cuisine

Hui cuisine

Hunan cuisine

Western-style food

other

Q10:What do you think is the biggest difference between the service of robot restaurant and ordinary restaurant ？

The standard of service

Guide and introduce for guests

The delicacy of the food

Food hygiene

price

Q11:What is your attitude towards the service provided by this restaurant ？

Very satisfied

satisfied

commonly

dissatisfied

very dissatisfied

Q12:Would you like to continue to patronize this restaurant ？

Yes, I'd love to

Yes, I hope I can have a better experience next time

No, I prefer other restaurants

No, your restaurant is terrible

Q13:If you are satisfied with the service of this restaurant, please tell me the reason why you are satisfied

Considerate service

delicious food

Humanized and advanced robot

Easy to find parking space

Distance is convenient for me

Rich dishes

I like the environment and atmosphere of the restaurant

Q14:If you are not satisfied with the service of this restaurant, please tell me the reason why you are not satisfied

Unreasonable pricing

The food is terrible

Poor robot service, unable to understand operation

Unreasonable restaurant location

It's too far from me to have dinner

There is no dish I like

I don't like the environment and atmosphere of the restaurant

Q15:Do you have any suggestions for improving the service of this restaurant ？

填空1