ONLINE SHOPPING BEHAVIOR OF INTERNATIONAL STUDENTS IN WUHAN

Dear participants, This survey questionnaire aims to investigate the online shopping behavior of international students in wuhan ,kindly I would like to request you to spare few minutes of your precious time to fill this below survey and honestly answer all of the questions. Warmly thanks for your participation. Your answer will be very much appreciated. 🙏 😊 😃

Q1:Gender

Male

Female

Q2:Age

18-22

23-30

31-40

41+

Q3:Whatisyoureducationallevel?

Bachelors degree

Master degree

Phd degree

Others

Q4:Howlonghaveyoubeenstudyinginchina?

Less than a year

1-2 years

2-3 years

3-4years

5 or more years

Q5:Whatisyourmonthlyincome?

Less than 2,000

2,000-2,999

3,000 -3,999

4,000-4,999

5,000 or more

Q6:Whatisyourchineselanguagelevel?

none

HSK1

HSK2

HSK3

HSK4

HSK6

Q7:Haveyoueverhadonlineshoppinginchina?

Yes

Q8:Howoftendoyoushoponline?

Once a week

Once a month

Once in a year

Based on my needs

Never ( if never please specify the reasons )

Q9:Whichwebsitedoyouusethemostwhenshoppingonline?

Taobao 淘宝

Pinduoduo

JD.com

Amazon

Tmall

AliExpress

Meituan

Others

Q10:Selectthepaymentmethodyouusemostoftenwhenshoppingonline

Alipay

Wechat pay

Paybal

Debit card

Credit card

Others

Q11:DoyouthinkonlineshoppingonChineseplatformsiseasy?

Yes

Q12:Pleaseselectyourlevelofagreementtothebelowquestions.Onascaleof1to5strong-disagree(1)disagree(2)neutralagree(4)strongagree(5)

It is very difficult to shop on Chinese online websites

I am familiar with the Chinese online shopping platforms and it is easy

Chinese online shopping websites should add more language options

There is a lack of payment options on the Chinese online shopping websites

I would prefer online shopping only if the Chinese online shopping websites have Other language options such as English

When I communicate with Chinese online sellers ,they are always easy to understand

Online shopping in china is risky

Chinese online shopping platforms should consider foreign payment options such as PayPal , Visa card etc.

Q13:Areyousatisfiedintermsofpayment,communicationwiththeonlinesellers,usingtheonlineshoppingwebsites?

Yes

Q14:Haveyoufeltanyproblemswhileshoppingonline

Yes

Q15:Ifyeswhatkindofproblems?(selectallthatapply)

Payment failure

Non delivery

Non refundable

Delay in delivery

Chinese Language barriers

Quality of product

Others

Q16:Whatisyouroverallsatisfaction/dissatisfactionlevelafterbuyingproductsononline?Onascaleof1to5verydissatisfied(1)dissatisfied(2)neutral(3)satisfied(4)verysatisfied(5)

选项1

ONLINE SHOPPING BEHAVIOR OF INTERNATIONAL STUDENTS IN WUHAN

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