Dear participants, This survey questionnaire aims to investigate the online shopping behavior of international students in wuhan ,kindly I would like to request you to spare few minutes of your precious time to fill this below survey and honestly answer all of the questions. Warmly thanks for your participation. Your answer will be very much appreciated. 🙏 😊 😃
Q3:Whatisyoureducationallevel?
Bachelors degree
Master degree
Phd degree
Others
Q4:Howlonghaveyoubeenstudyinginchina?
Less than a year
1-2 years
2-3 years
3-4years
5 or more years
Q5:Whatisyourmonthlyincome?
Less than 2,000
2,000-2,999
3,000 -3,999
4,000-4,999
5,000 or more
Q6:Whatisyourchineselanguagelevel?
none
HSK1
HSK2
HSK3
HSK4
HSK6
Q7:Haveyoueverhadonlineshoppinginchina?
Yes
No
Q8:Howoftendoyoushoponline?
Once a week
Once a month
Once in a year
Based on my needs
Never ( if never please specify the reasons )
Q9:Whichwebsitedoyouusethemostwhenshoppingonline?
Taobao 淘宝
Pinduoduo
JD.com
Amazon
Tmall
AliExpress
Meituan
Others
Q10:Selectthepaymentmethodyouusemostoftenwhenshoppingonline
Alipay
Wechat pay
Paybal
Debit card
Credit card
Others
Q11:DoyouthinkonlineshoppingonChineseplatformsiseasy?
Yes
No
Q12:Pleaseselectyourlevelofagreementtothebelowquestions.Onascaleof1to5strong-disagree(1)disagree(2)neutralagree(4)strongagree(5)
It is very difficult to shop on Chinese online websites
I am familiar with the Chinese online shopping platforms and it is easy
Chinese online shopping websites should add more language options
There is a lack of payment options on the Chinese online shopping websites
I would prefer online shopping only if the Chinese online shopping websites have Other language options such as English
When I communicate with Chinese online sellers ,they are always easy to understand
Online shopping in china is risky
Chinese online shopping platforms should consider foreign payment options such as PayPal , Visa card etc.
Q13:Areyousatisfiedintermsofpayment,communicationwiththeonlinesellers,usingtheonlineshoppingwebsites?
Yes
No
Q14:Haveyoufeltanyproblemswhileshoppingonline
Yes
No
Q15:Ifyeswhatkindofproblems?(selectallthatapply)
Payment failure
Non delivery
Non refundable
Delay in delivery
Chinese Language barriers
Quality of product
Others
Q16:Whatisyouroverallsatisfaction/dissatisfactionlevelafterbuyingproductsononline?Onascaleof1to5verydissatisfied(1)dissatisfied(2)neutral(3)satisfied(4)verysatisfied(5)
选项1