客户互动一体化（ICE）反馈收集Integrated Customer Engagement（ICE） Feedback Collecting

Q1:1. 基于在线培训模块，您是否清晰了解了客户互动一体化（ICE）的主要内容和原理？Do you understand very clearly about theoverview and principle of ICE based on this training module?

Q2:2. 您对哪些问题仍然有疑惑？Which kind of the problems do you have sofar?

Q3:3. 您认为未来在BI中国启用客户互动一体化（ICE）的主要挑战有哪些？What do you think about the key challenges of the launch of ICE in BI China?