on-line Customer Satisfaction S...Microfuse - 问卷调查调研模板

on-line Customer Satisfaction S...Microfuse

Goal of this survey is to understand our customer’s perception and experience with our service and products. This feedback will enable us to improve customer satisfaction and improve our product value with the customer. Score (评分标准) 5. 非常满意 / Excellent 4. 满意 / Good 3. 较满意 / Satisfied 2. 基本满意 / Acceptable 1. 不满意 / Disappointed

Q1:Sensata

How do you think of our Customer Service's attitude and knowledge about product? 您对我们客户服务人员的素质和态度是否满意?

Did we manage your orders properly? 我们对订单的处理是否令您满意?

Did we respond properly to your inquiries or questions? 我们对您的需求或问题的回应是否令您满意？

Did our products meet your requirements or expectations? 我们的产品是否满足您的需求或达到您的期望？

Did we deliver your orders in timely manner? 您觉得我们的交货是否及时？

Did we package our products properly? 您觉得我们的产品包装是否合理？

Are you satisfied with our Application / Engineering support? 您对我们的工程/应用的支持是否满意？