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4202-CUSTOMER FEEDBACK SURVEY

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IVRS/IWRS Accuracy

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Drug Dispensing/ Return

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Soft Skill Ability to understand customer needs

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Soft Skill Build good relationship with study team

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

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