亲爱的同事,您已被挑选参加这项非常重要的调查,此次调查是培训部组织的培训需求调查的一部分。这项调查为您提供表达自己培训需求和期望的机会。除培训部外,没有人会看到您的问卷。培训部将认真地分析,参照您的建议制订酒店2015年的培训计划,所以希望您能认真、坦诚地回答所有的问题。请在2014年10月17日下午5:00前填好问卷并提交。感谢您的参与。

You have been selected to take part in this very important survey. This survey is part of a comprehensive assessment conducted by the Training Department to find out the Training & Development needs. It also provides you an opportunity to express your own training needs and expectation. This survey is confidential, and only Training Department will examine your responses. All the information given by you will be used solely for helping us planning our Annual Training Plan of 2015. We hope you can answer all questions honestly and openly. Kindly fill in the form and submit latest by October 17, 2014 17:00 p.m. Thank you very much for your participation.

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2015年度培训需求调查 - 1级 2015 ANNUAL TRAINING NEEDS SURVEY - LEVEL 1

亲爱的同事,您已被挑选参加这项非常重要的调查,此次调查是培训部组织的培训需求调查的一部分。这项调查为您提供表达自己培训需求和期望的机会。除培训部外,没有人会看到您的问卷。培训部将认真地分析,参照您的建议制订酒店2015年的培训计划,所以希望您能认真、坦诚地回答所有的问题。请在2014年10月17日下午5:00前填好问卷并提交。感谢您的参与。

You have been selected to take part in this very important survey. This survey is part of a comprehensive assessment conducted by the Training Department to find out the Training & Development needs. It also provides you an opportunity to express your own training needs and expectation. This survey is confidential, and only Training Department will examine your responses. All the information given by you will be used solely for helping us planning our Annual Training Plan of 2015. We hope you can answer all questions honestly and openly. Kindly fill in the form and submit latest by October 17, 2014 17:00 p.m. Thank you very much for your participation.

部门 Division
行政办公室 EO
财务部 Finance
餐饮部 FB
厨房 Kitchen
市场销售部 SM
前厅部 FO
客房部 HSKP
人力资源部 HR
工程部 ENG
保安部 SEC
服务年限 Service Year
    ____________
请根据您的实际情况对于下列2015年培训需求做出您的选择Please choose on below 2015 training needs according to your own situation
1、战略思维和计划性 Strategic Thinking Planning ★ ★ ★ ★ ★
2、关注收入和支出 Focus on Cost Revenue ★ ★ ★ ★ ★
3、财务知识及财务敏锐性 Financial Acumen ★ ★ ★ ★ ★
4、市场分析敏锐性 Marketing Acumen ★ ★ ★ ★ ★
5、革新能力和创造力 Innovative and Creative ★ ★ ★ ★ ★
6、关注服务质量 Focus on Service ★ ★ ★ ★ ★
7、领导能力 Leadership Skills ★ ★ ★ ★ ★
8、员工表现评估和管理能力 Performance Management Skills ★ ★ ★ ★ ★
9、建立关系和团队建设 Relationships Team Building ★ ★ ★ ★ ★
10、沟通能力 Communication Skills ★ ★ ★ ★ ★
11、专业技能掌握能力 Specific Technical Competencies ★ ★ ★ ★ ★
12、时间管理能力 Time Management ★ ★ ★ ★ ★
13、数据分析能力 Data Analysis ★ ★ ★ ★ ★
14、通过改进工作流程提高劳动生产率 Process Improvement ★ ★ ★ ★ ★
15、设立服务标准并确保实施 Setting and Maintaining Performance Standards ★ ★ ★ ★ ★
16、解决问题和解决客人投诉能力 Problem Solving and Handling Guest Complaints ★ ★ ★ ★ ★
17、电脑技能 Computer Literacy ★ ★ ★ ★ ★
18、安全知识及紧急情况处理能力 Safety and Emergency Evacuation ★ ★ ★ ★ ★
19、督导能力 Supervisory Skills ★ ★ ★ ★ ★
20、团队协作能力 Team Player ★ ★ ★ ★ ★
21、商务英语写作 Business English Writing ★ ★ ★ ★ ★
您的上司是否在您的工作中为您做过培训? Have you received any training specific to your current job from your supervisor?
是 Yes
否 No
你觉得培训采取哪些形式更好? What kind of training method do you prefer?
课堂讲授式 Classroom Lecture
情景演练 Role Play
网络教学 On-line Study
多媒体教学Multimedia Class
小组讨论 Group Discussion
其他 Others
如果您在培训上有其他建议,请在此栏中标注(如您想参加的其它培训项目;您在培训中遇到的障碍和阻力等): Do you have other comments for the training? (Other training topics you would like to attend, or the obstacle accurred while you attend a training programs )
    ____________
举报